State and Local Government


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‘Equip agency staff to better serve residents and stakeholders’

Customized training for an entire agency, department or small teams.

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  • The 4 Components of Building a Diverse Team
  • Understanding the 4 Generations in the Workforce Today
  • The 4 Motivators & Performance Drivers for each Generation
  • Most Effective Leadership Styles for each Generation
  • Communicate Effectively across Diverse Teams and More!

 

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  • Clearly Define Employee Expectations
  • Identify “Cant Dos,” “Won’t Dos” and “Don’t Know Hows”
  • Diagnosing Performance: Is it the Person, Procedure or the Process?
  • Apply the Feedback Filter for Tactful Communication and More!

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  • Understand the Essentials of Critical Thinking
  • Identify the 6 competencies of Critical Thinking
  • Analyze typical Decision-making Mistakes
  • Identify Personal Biases
  • Apply the 5 Styles of Decision-making

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  • Identify the 6 keys for Minimizing Poor Communication
  • Discover language to Deescalate Emotions and Increase Cooperation
  • Tactful Techniques when Telling Colleagues and Customers “No”
  • Apply Communication Techniques to Defuse Situations

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‘Provide your entire agency with unlimited, cost-efficient access to our catalog of high-quality, on-demand training videos’

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TC
“The training was very effective for our staff at every level to ensure we achieved our strategic goals.”

Vickie Doane, Staff Development Manager, Tarrant County Tax Office

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Do More with Less

Economize government budgets with on-demand training.

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Close Skill Gaps

Help employees stay current, build confidence, and continuosuly adapt to change.

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Measure Success

Run reports to measure engagement, achievement, and time that users spend learning.

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Succession Readiness

Prepare your next generation of organizational leaders with customized training curriculum for high potentials.

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Enhance Curricula

Use online tests and quizzes 24/7 to challenge staff and measure training effectiveness.

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Self-paced Training

Create and assign learning pathways, promoting each individual’s own interests and training requirements.

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Free 30 Day Trial.

Get Started Today!

Request A Demo Today!View the Course Catalog

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